OUR MISSION
To make your trip a 100% relaxing experience, free from unpleasant surprises giving you the peace of mind you need to fully enjoy your stay.
To help you make the most of your adventure off the beaten path, thanks to the valuable advice of our local experts.
Assistance
24/7
Our team, made up of destination specialists, is always ready to handle any unexpected situation quickly and efficiently.
Advice
A curated selection of activities, excursions, and restaurants will be suggested for each stage of your trip perfectly tailored to your own itinerary.
Support
Personalized, continuous, and discreet assistance from your arrival to your departure — allowing you to travel with complete peace of mind.
OUR COMMITMENTS
A dedicated specialist, always there to listen to you, will personally assist you throughout your stay from the moment you arrive until the day you leave.
Concierge Service
Verification of all your reservations before your departure, changes or modifications, or last-minute bookings
YOUR ARRIVAL PACKAGE
(Per group)
39 €
With this package, you benefit from essential support and assistance services, ensuring a smooth and stress-free arrival.
A member of our team will be there to welcome you at the airport
Creation of a WhatsApp group one week before your arrival.
+
Welcome call to get to know each other.
+
Verification of travel documents before your arrival.
(To share all information and documentation concerning your stay.
+
Live flight information
+
Lost luggage assistance (tracking, redirection)
+
Transfer assistance upon arrival with your driver
(pick-up and/or drop-off changes possible 24 hours in advance)
+
WhatsApp & call assistance
(quick response, priority line 24/7)
+
24/7 ground and roadside assistance
Boarding pass download/issuance
✔
Assistance and advice for visits and activities
(reservations, reconfirmations, WhatsApp reminders, late arrivals, schedule changes, etc.)
✔
Medical assistance
(help with making appointments)
✔
E-SIM included 5 GB
(rechargeable online, to stay connected with us via WhatsApp and use Google Maps)